The present Privacy and Cookie Policy (hereinafter, interchangeably referred to as “Policy”) will come into effect immediately after a user (“you” or “he” or “she” or “it”) acknowledges and agrees to the Policy. This Policy applies to the Platform (the “Site” or “Web Site” or “Emails” or “Mobile Application” or “App” or “Us” or “We”) which is owned and operated by Floatbot Inc. having its registered office at: 691 S. Milpitas Blvd, Suite 217 Milpitas, CA 95035, USA (hereinafter, referred to as “Company“).
In this Policy, the Company seeks to explain how the Company collects, processes, use, utilize and secures the information received by the Company, provided by the users. This Policy will be amended from time to time to incorporate new changes. For the purpose of this Policy, personal information shall mean any information relating to an identified or identifiable natural person.
Floatbot respects your privacy and is strongly committed to keeping secure any information obtained from you or about you. This Policy describes the Company practices with respect to Personal Information the Company collect. Floatbot use of data is governed by our customer agreements covering access to and use of those offerings.
This Policy is applicable to all those who uses or visits the Platform, or anyone else related for that matter. The users are bound by the terms of use of the Company. This Policy applies only to information collected, processed and used through the Platform. This Policy does not apply to information collected through other channels, such as information collected offline, from other Platforms or from emails. This Policy will inform the users how their personal information will be handled by the Company. All users are suggested to read this Policy carefully before they make use of the services provided by the Company.
A. INTRODUCTION
This Policy is intended for all users of the Platform with the objective of safeguarding the privacy of user information. All information provided by users such as e-mail addresses or any additional personal information on or through the various forms provided on the Platform, will be used solely to support and improve the relationship of users with the Company. This Platform is designed to guarantee maximum privacy to the user who provides the Company with private and personal information. This Policy outlines the types of personal information that the Platform gathers when the user makes use of services provided by the Platform. The Platform will request the users to provide such information so that more personalised and relevant options can be made available to the user. By visiting the Platform, the user explicitly accepts, without limitation or qualification, the collection, use and transfer of the personal information provided by the user in the manner described in the Terms & Conditions and under this Policy. Kindly read the Terms & Conditions and the Policy carefully as they affect your rights and liabilities under the law. IF YOU DO NOT ACCEPT THE TERMS AND CONDITIONS AND PRIVACY POLICY, PLEASE DO NOT USE OUR PLATFORM AND/OR SERVICES.
International Transfers of Personal Data
Your Personal Data will be collected, transferred to, and stored by us in the United States or by our affiliates in other countries where we operate. In the event that your Personal Data is processed outside the European Economic Area (EEA), we will ensure that the recipient of your Personal Data offers an adequate level of protection by entering into an agreement to abide by Standard Contractual Clauses for the transfer of data as approved by the European Commission (Art. 46 GDPR), or another mechanism approved by the EU.
We may collect the following personal information, including but not limited to the following:
Certain areas and features of the website are available to you without the need to provide us with any information. However, other features of the Site or the Service will require providing the website with details such as your name, email address, address, mobile number etc., personally identifying information, a username and a password (collectively the “Registration Information”). There are no user IDs & passwords of any government or other institution asked on the platform. Any of your information that has been availed from any third party, basis on this consent, shall be used only in accordance with specific internal procedures as well as the statutory stipulations and safeguards governing access, in order to operate, develop or improve the service.
Before you disclose to us the personal information of another person, you must obtain that person's consent to both the disclosure and the processing of that personal information in accordance with this policy. In case of any discrepancies and/or issues arising due to such “on behalf” submission, the submitter shall be liable and obligated under the then existing PII and other applicable rules and regulations.
Using your information for marketing purposes
From time to time we may request more personal information in order to provide you with other benefits of the Service. The company may aggregate personal information and disclose such data in a manner to:
Data Security and Retention
Your Personal Data is kept secure. Only authorized employees, agents, and contractors (who have agreed to keep information secure and confidential) have access to this information.
We (and our third-party service providers) use a variety of industry standard security measures to prevent unauthorized access, use, or disclosure of your Personal Data. These security measures consist of but are not limited to data encryption and physical security. No method of transmission or method of electronic storage over the internet is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
The Company will retain your Personal Data for the period necessary to fulfil the purposes outlined in this Website Privacy Statement or until you request its deletion, unless a longer retention period is required by applicable data privacy law.
We take reasonable steps to ensure that your Personal Data is accurate, complete, current, and otherwise reliable for its intended use.
If the Company obtains knowledge that one of our service providers or employees is in violation of this Website Privacy Statement, Company will take commercially reasonable steps to prevent the unauthorized use or disclosure of your Personal Data. Therefore, we agree to take commercially reasonable measures to ensure the proper handling of your Personal Data by our employees and service providers.
B. USERS CONSENT TO THE INFORMATION COLLECTED.
i. Information provided by the user
By using or visiting the Platform, the user expressly and explicitly gives consent to the Terms and conditions, Privacy Policy and to process the Personal Information for the purposes as defined under them and are subject to the local laws and the regulations, in the following ways such as;
By using our Platform, you explicitly give us the consent to use the information provided by you, allowing us to keep a track of the preferences or choices of the users, enabling us to provide the users with additional communications, information and promotions and also enabling the Platform to collect feedback, surveys and questionnaires from the users. The Platform will use the user data to provide information to the user about potential and preferable interests related to the types of searches made by the users. The Platform may collect additional information at other times, including but not limited to, when the users are asked to give feedback, comments or when the user want to change their registered email id or mobile number.
Only a portion of the primary information of the account will be displayed on the Platform. By providing personal information for inclusion in the database of the Platform, the user acknowledges that he/she/it has consented to his/her/its information being used as described in this Policy. It is assured by the Platform that the Company will take all necessary measures to safeguard personal information from unauthorized access or inappropriate use by third parties. The user must ensure that no sensitive information is posted on the platform which the user does not wish to disclose.
In order for the Platform to provide best services to the user, it is essential that the Platform is allowed to collect and use the information as described in this Policy. This means that the data collection is largely necessary for fulfilling the relationship between the Company and the users.
ii. Information automatically collected or tracked
C. COMPANY WIDE COMMITMENT TO PRIVACY
To make sure that the user’s personal data is secure, the Company communicates the privacy guidelines to the employees and strictly enforce privacy safeguards within the Company.
LINKS TO THIRD PARTY SITES
Our Site includes links to other Web sites whose privacy practices may differ from those of the company. If you submit personal information to any of those sites, your information is governed by their privacy policies and they will be acting as data controllers of your information. We encourage you to carefully read the privacy policy of any Web site you visit.
OPTING OUT
We provide our registered customers with periodic emailers and email/SMS alerts. We also allow users to unsubscribe to email newsletters and from time to time may transmit emails promoting the company or third-party goods or services. The company's subscribers may opt-out of receiving our promotional emails and terminate their newsletter subscriptions by following the instructions in the emails. Opting out in this manner will not end transmission of service-related emails/SMS, such as email/SMS alerts.
D. HOW INFORMATION IS USED BY THE COMPANY
The information supplied by the users helps the Platform to improve the services provided by it and to provide the most user-friendly experience. The information provided by the user is used to provide the user with personalized content including the services as required. This is done by using the previous search/browsing history of the user to determine relevant search results. It is also used to customize and improve the features, performance and support of the Platform. The information is used to provide relevant advertising, interest-based advertising of the Company and third parties. The Platform, under no circumstance, will share a user’s personal information for marketing purposes, unless consented by user from time to time.
The information provided by the users also helps the Platform to conduct its internal operations, including troubleshooting, data analysis, testing, research, and service improvement. The information collected for this purpose may include the IP address of the user and mobile device information to help diagnose problems with the services provided by the Platform and to administer the Platform adequately. The Platform makes use of the user information to create aggregate and statistical data for improving the commercial prospects of the Company. When the Platform collects any information that does not identify the user as a specific natural person (“Non-Personal Information”), the Company is permitted to use and disclose this information for any purpose, notwithstanding anything to the contrary in this Policy, except where the Company is required to do otherwise by applicable law. Examples of Non-Personal Information include: physical location information; Demographic information, including ZIP codes, etc.; or any anonymous personal information, aggregated or de-identified. Further, user consents to use the data in accordance to anonymization and pseudonymization under GDPR.
By submitting personal information, the user agrees to storing, processing and transferring of personal information by the Company. However, the company is inclined towards the safety of the users and to ensure this, the Company will take all reasonable steps to ensure that the user’s personal information is treated securely and in accordance with this Policy. Most importantly, the Company has implemented industry standard security measures to protect the personal data of the users. When data is saved in application it will automatically transferred to a secured server via encrypted channel. When a user tries to retrieve data from server, it will be routed through an encrypted channel and displayed on the user’s device.
WARNING: The information collected and stored via the internet is not and cannot be completely secured and the Company cannot guarantee the security of all personal information fully submitted by the users. Any and all transmission is at the risk of the users. The user agrees and acknowledges the risk involved before registering or using the Platform.
E. INFORMATION SHARING AND THIRD PARTY DISCLOSURES
The Company shares user information with any third party without obtaining the prior consent of the user in the following limited circumstances:
a. When it is requested or required by law or by any court or governmental agency or authority to disclose, for the purpose of verification of identity, or for the prevention, detection, investigation including but not limited to cyber incidents, or for prosecution and punishment of offences. These disclosures are made in good faith and belief that such disclosure is reasonably necessary for enforcing the Policy or for complying with the applicable laws and regulations.
b. The Company may share user information to enforce or protect its rights or any or all of its affiliates, associates, employees, directors or officers or when the Company has reason to believe that disclosing Information of user(s) is necessary to identify, contact or bring legal action against someone who may be causing interference with its rights or Platforms, to enforce the Company’s Terms & conditions and Policy when the Company believes that disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity;
c. As and when the Company may otherwise deem necessary and is permitted by applicable laws to protect and defend the rights, the users, or third parties; or as permitted under applicable laws to meet national security and similar requirements.
d. The Company may use the contact information of the user, in order, to send users mail or other communications regarding updates at the Platform or potential services that may be offered. The Company may also provide additional communications, promotions and information on advertisers or anything else which may be of interest to the user. The nature and frequency of these messages will vary depending upon the information that the Company has obtained about the users.
In cases of reorganization or sale of assets of the Company, all user information will be transferred, subject to the acquirer and its affiliates accepting the commitments made in this Policy and compliance with other applicable laws. The Company may transfer information about the users, if the Company is acquired by or merged with some other entity. In this event, the Company will notify all its users before such transfer and becomes subject to a different Policy.
Although the Company is committed to protecting the privacy of its users, the Company cannot guarantee that all the personal information or private communications of the users will always remain private. As a user of the Platform, the user must understand and agree that he/she/it shall assume all responsibility and risk for his/her/its use of the Platform, the internet generally, and for the documents posted or accessed and for his/her/its conduct on and off the Platform. A user’s account may be visible to other users/visitors on the Platform. However, it is the responsibility of the user to make sure that the users or third party do not get unauthorized access to his/her/its account.
The Company will not rent, sell or share the personal information of the users with any other entity for its own marketing purposes under any circumstances publicly or anonymously. The Company will not rent, sell or share personal information of the users with any other entity for its own marketing purposes under any circumstances publicly or anonymously. The Company shall not be responsible for any act of users which is contrary to the Terms & conditions or Laws. The Company shall not be held responsible for the illegal act of the user/third party towards the other.
F. CHOICE REGARDING PERSONAL INFORMATION
The Company will make use of the user’s email address to send notifications to the user, only to the extent of what the user has opted-in for promotional communications. Such personal data is provided by the user during the time of registration. The Company will send service-related announcements to the user whenever it is deemed to be necessary. Generally, the user cannot opt-out of these announcements, which are not primarily promotional in nature. If the user does not wish to receive these announcements, he/she/it has the option to deactivate his/her/its account.
i. How to deactivate user account
If a user wishes to deactivate its account with the Platform, he/she/it can do so by sending an
email at connect@floatbot.ai. Once the
account is deactivated, the user will no longer have full
access to the Platform and personal information such as Phone Number; Profile Picture; Date of Birth
that was provided, shall be unlinked.
ii. Security Safeguards
The Company has implemented several commercially reasonable technical, administrative and
organizational measures as well as certain physical, electronic, and managerial measures to secure
personal information of the users from accidental loss and from unauthorized access, use, alteration
or disclosure. However, due to the inherent open nature of the Internet and wireless communications,
the Company cannot guarantee that the personal information of users will be completely free from
unauthorized access by third parties, when transferred over or through systems not within the
exclusive control of the Company.
The user is responsible for ensuring that personal login credentials (username and password) are kept confidential. The user is asked to create a unique and strong password for one’s account and it should not be used for any other web services or applications. The password must not be shared with anyone else. The Company will take appropriate security measures for protection against unauthorized access to or unauthorized alteration, disclosure or destruction of data.
By availing the services provided by the Platform, the user assumes the risk of providing personal information. The Company guarantees compliance with the requirements of the Health Insurance Portability and Accountability Act of 1996 (HIPAA), the Children’s Online Privacy Protection Act of 1998 (COPPA) and the California Consumer Privacy Act of 2018 (CCPA) regarding the protection and preservation of private data and to ensure maximum privacy to the users of the Platform. This section provides additional details about the personal information we collect about California consumers and the rights afforded to them under the California Consumer Privacy Act or “CCPA.”
We do not provide services, or other items of value, as consideration for your, or your end users’, personal information protected by the CCPA.
You are responsible for ensuring your compliance with the requirements of the CCPA in your use of the services we provide to you and your own processing of personal information.
The Company will NOT do with personal information in the scope of acting as a service provider, as defined by CCPA:
Subject to certain limitations, the CCPA provides California consumers the right to request to know more details about the categories or specific pieces of personal information we collect (including how we use and disclose this personal information), to delete their personal information, to opt out of any “sales” that may be occurring, and to not be discriminated against for exercising these rights.
California consumers may make a request pursuant to their rights under the CCPA by contacting us at connect@floatbot.ai. We will verify your request using the information associated with your account, including email address. Consumers can also designate an authorized agent to exercise these rights on their behalf.
G. TIPS FOR RESPONSIBLE USE OF THE PLATFORM
The Company will actively monitor the Platform for activities that violate its Terms & conditions. If any fraudulent activity is detected, the user’s account will be removed immediately. However, fraudulent activity can sometimes appear and all users are urged to exercise caution in their usage of the Platform. Please consider the following tips when conducting availing the services of the Platform:
H. IPR OWNERSHIP
You shall not copy, modify, transmit, distribute / re-distribute, reverse engineer etc., but not limited to, or in any way exploit the Products or any other copyrighted materials and content provided other than for your individual training. Any other purpose is expressly prohibited under these terms. You shall also not permit anyone else to copy, use, modify, transmit, distribute or in any way exploit the Products or any other copyrighted materials, trademark / registered mark, the designs, innovations, business ideas etc., which together shall be known as IPR and the ownership of the same belongs to the company. Any infringement, theft etc., of the IPR of the company shall result in criminal proceedings against you at your risk, cost and consequences.
You will not (and will not allow any third party to) attempt to copy, record or reverse engineer any Videos or Documentation supplied by Company or stored on the website (or related) websites, outside the application in any manner.
I. PRIVACY OF MINORS
Every user must be of 18 years of age or above to avail the services of the Platform. If any person is under the age of 18 years, his/her use of the Platform must be under the supervision or approval of a parent or guardian or any other adult.
The Company understand the importance of safeguarding the personal data of children, which the Company considers to be an individual under the age of 18 or the equivalent age as specified by law in the user’s jurisdiction (“Children” or “Child”). The Company supports the Children’s Online Privacy Protection Act (“COPPA”) and follow the guidelines. The Company do not knowingly collect, use or share personal data from Children unless the Company obtain verifiable parental consent or a COPPA exception applies. If the Company learns that a children's personal data was collected without appropriate authorization, it will be deleted as soon as possible
J. UPDATES/AMENDMENTS TO THE POLICY
This Policy is subject to updates from time to time. The revised Policy will be effective immediately for users registering accounts or otherwise acknowledging the Policy on or after the revision date. For other users who registered accounts before the revision date, it will also become effective immediately. However, they can object to the new Policy within thirty (30) days after the revision date. If changes which materially reduces the rights or increases responsibilities of the users are made, the users will be notified by email (sent to the email address specified in the user’s account) prior to the change becoming effective. Users are encouraged to periodically review this page for the latest information on the privacy practices of the company.
K. PASSWORD POLICY
Minimum 8 character(s) required
Password should meet minimum 3 conditions mentioned below:
L. CONTACT US
We will only process the data you submit via the contact form in order to contact you. As long as we have received your contact data, which you provide via the contact form, only for this purpose, we will not use this personal data for any other purposes. Apart from cases in which we are legally obliged to do so, we will not pass on your contact data to third parties in this case.
Nine (9) months after sending the reply, we will delete the data you have transmitted via the contact form, unless we are legally obliged to keep it for a longer period of time or we still need your personal data for the implementation or processing of an existing contractual relationship or for verification purposes. In such a case, we will delete the relevant data after the legal retention period has expired or as soon as we no longer require the data for the implementation or processing of an existing contractual relationship or for verification purposes.
Revocation of consent
You have the possibility to revoke your consent to the processing of your personal data for the future at any time within the scope of the legal regulations. We would like to point out that the processing of your personal data, which we have carried out on the basis of your consent until your withdrawal, is not affected by the withdrawal and remains legal.
If the users have any query regarding this Policy, they can contact the customer care at +1-650-679-4167.
M. DISCLAIMER
THE COMPANY RESERVES THE RIGHT TO CHANGE THE TERMS AND POLICY FROM TIME TO TIME AS PER THE LAWS OF DELAWARE, USA THE CONTINUED USE OF THE PLATFORM WILL SIGNIFY THE ACCEPTANCE BY THE USER OF ANY AMENDMENT TO THESE TERMS AND POLICY. THE USER IS THEREFORE ADVISED TO RE-READ THE POLICY ON A REGULAR BASIS. SHOULD IT BE THAT THE USER DOES NOT ACCEPT ANY OF THE MODIFICATIONS OR AMENDMENTS TO THE TERMS OR POLICY, THE USER MAY TERMINATE HIS/HER/ITS USE OF THIS PLATFORM IMMEDIATELY. THE COMPANY WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR DISCLOSURE OF INFORMATION OF THE USERS DUE TO ERRORS IN TRANSMISSION, UNAUTHORIZED THIRD-PARTY ACCESS, OR OTHER CAUSES BEYOND OUR CONTROL. THE ONUS OF PROTECTING THE CLASSIFIED/ PERSONAL INFORMATION DETAILS OF EVERY USER SOLELY DEPENDS ON THEM AND THE COMPANY SHALL TAKE NO LIABILITY IN CASE OF ANY BREACH THEREUPON. THE COMPANY SHALL NOT BE LIABLE FOR ANY LOSS OR DAMAGE SUSTAINED BY REASON OF ANY DISCLOSURE (INADVERTENT OR OTHERWISE) OF ANY INFORMATION CONCERNING THE USER’S ACCOUNT OR FOR ANY ERROR, OMISSION OR INACCURACY WITH RESPECT TO ANY INFORMATION SO DISCLOSED AND USED WHETHER OR NOT IN PURSUANCE OF A LEGAL PROCESS OR OTHERWISE. THE USER PLAYS AN IMPORTANT ROLE IN KEEPING HIS/HER PERSONAL INFORMATION SECURE. THE USER SHOULD NOT SHARE HIS/HER USER NAME, PASSWORD, OR OTHER SECURITY INFORMATION RELATED TO THEIR ACCOUNT WITH ANYONE. THE COMPANY GENERALLY FOLLOWS ACCEPTED STANDARDS TO PROTECT THE PERSONAL INFORMATION SUBMITTED BY THE USERS, INCLUDING THE USE OF SERVICES FROM THIRD PARTY SERVICE PROVIDERS. THEREFORE, WHILE THE COMPANY WILL STRIVE TO USE COMMERCIALLY ACCEPTABLE MEANS TO PROTECT PERSONAL INFORMATION OF THE USERS, THE COMPANY CANNOT GUARANTEE ITS ABSOLUTE SECURITY AND THEREBY USAGE IN A MANNER THAT IS INCONSISTENT WITH THIS POLICY.
One of our team members will get in touch with you soon.